Service Champions technician Steven arrived at a Santa Ana home to
install a new water heater, but the client wanted to warn him about something
right off the bat.
“Be careful near the steps because a lot of the stucco is stripping
off the front part of the step,” she said.
Steven not only promised to be careful; he also promised to fix it!
“After this water heater is installed, I have some stucco patch in my
truck from a previous job,” Steven said. “I can fix those cracks so no water will
get in there and cause it to flake off more.”
Steven did exactly that, and then helped his client with two other
“The house had hard water, so I went ahead and cleaned out the
aerators in all her sinks – it made for better water pressure,” Steven said.
“She also mentioned she had a piece of paper jammed in her printer, and I was
able to clear it and get it working again.”
The client was ecstatic to have all these nagging problems eliminated
at no charge.
Wow, Steven, way to serve your client with some excellent Good Deeds For